Deposit, Refund & Cancellation Policy

Off Peak

A 50% deposit is required at time of booking which is refundable if cancelled 2 weeks prior to arranged date. Conditions apply call for details*

Peak

A 50% deposit is required at time of booking which is refundable if cancelled 2 weeks prior to arranged date. Conditions apply call for details*

Bookings made within 24 hours or less are non-refundable.

Amendments and Changes

Should you cancel or amend your reservation within 7 days of the arrival date, or during your stay, a cancellation fee of 50% of the total accommodation package per room will be charged.

Credit Card Usage

Credit card will be swiped on the day of arrival to serve as a security deposit bond. This information will be destoryed after cleaners have been through the property and confirmed that there is no damage and excess cleaning.

Other Terms

Sorry no pets.

Strictly NO SMOKING inside the units. If you do smoke maximum $200 penalty applies for extra cleaning costs.

Tariffs subject to change without notice.

* $20 OF DEPOSIT WILL BE HELD FOR DOCUMENTATION FEES IF BOOKING IS CANCELLED WITHIN THE BOOKING CONDITIONS. OTHERWISE WE RESERVE RIGHTS TO KEEP THE FULL AMOUNT. ALL REQUESTS FOR DEPOSIT REFUND MUST BE SENT IN WRITING AND MAILED TO 1770 GETAWAY ADDRESS.